Recently, a customer signed an order contract with Shanghai Shigan.
Six months ago, this customer had a detailed conversation with us, and our company’s technicians also gave an online checkweigher solution that satisfies the customer. But in the end they did not buy our online dynamic checkweigher because of the price.Half a year later, they finally came back and chose the Shanghai Shigan checkweigher. what is the reason?
Our SHIGAN automatic checkweigher has no price advantage in the market. There are many peers who attract customers at low prices, but the quality is not strong enough. Shanghai Shigan is the first batch of domestic manufacturers to enter into weighing equipment manufacturing. It has 10 years of independent research and development and manufacturing experience in checkweighers and metal detectors. Over the years, we have continued to innovate and obtained many patents and international CE certification. Products are sold at home and abroad, and have won the trust and support of many customers! Half a year ago, this customer did not choose Shanghai's hard-working checkweigher due to price factors. Instead, he chose other brands. For half a year, small problems such as inaccurate measurement data and instability of the checkweigher continued, which often caused trouble for the manufacturer. It was originally a machine to improve production efficiency. Now it is a headache for customers, and the efficiency has not improved. Instead, more energy must be spent on equipment maintenance. The gain is not worth the loss! Because the quality of the Shanghai Shigan checkweigher left a deep impression on the customer when we talked to the customer for the first time, we did not hesitate to find our company to sign the order contract this time.
The mechanical parts purchased by Shanghai Shigan are imported brand-name products with guaranteed quality, ranging from a switch to a load cell, so the price is relatively more expensive than similar products. But what we bring to our customers is stable and durable productivity, not a one-off sale! The service life of the checkweigher is still very long, and the quality of the checkweigher must be selected and guaranteed! Only in this way can we bring long-term benefits to our production enterprises. We should not covet the immediate benefits. If the quality of the checkweigher is not good and the entire production stagnates, the loss is not the price difference! In the end, we still win customers with quality! This is why this customer will still come back to choose our hard-working products.
Our after-sales service is also very complete. It only needs a phone call. Shanghai Shigan will send the required accessories as soon as possible to minimize the time lost by customers on the production line. With just a phone call, the Shanghai Shigan will dispatch technical personnel for debugging and guidance as soon as possible to solve problems for customers. Product quality is the lifeline of an enterprise, but good after-sales service is an important factor for us to win the trust of our old customers! Our company welcomes to contact us at any time!
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